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Terms & Conditions

Website Terms of Use

These terms and conditions apply when you use this website (our website) which is owned and operated by MyHouse (AUST) PTY Limited. All rights are reserved. 

By accessing, using or browsing this website, you agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. Your use of this site or purchase from MyHouse indicates your understanding and acceptance of the terms and conditions to which you agree to be bound by. We may amend or update these terms and conditions from time to time, so please ensure that you review this page regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted.


  • Due to changing market forces and other extenuating circumstances that affect product availability and price stability, we reserve the right to change pricing and will endeavour to maintain stock availability which can sometimes be out of our control.
  • Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. The site may contain errors, omissions, faults or inaccuracies and may not be complete and current. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
  • If there is an pricing error on the web site we will endeavor to correct as soon as possible.
  • If MyHouse discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If your order is cancelled after you have paid for the goods, you will receive a full refund to the credit card with which you made your original purchase.
  • MyHouse strives to display as accurately as possible the colours of the product shown on the site; however, we cannot and do not guarantee that your monitor’s display of any colour will be accurate. Images displayed on this web site should be regarded as illustrative and informational purpose only. 

What are cookies?

MyHouse uses tracking technologies such as cookies which are used to recognise your browser each time it visits our website. A cookie is a data file that some websites write to your computer’s hard drive for record keeping purposes. MyHouse will create a temporary cookie on your computer if you log into our website using your username and password or create a shopping basket. This cookie is used to secure your connection to our web server. The information stored in the cookie is a unique code that is generated by our server to keep track of your online session at MyHouse. No personal information is stored inside this cookie and it cannot be used to personally identify users beyond identifying their browser and date/time of visit.

Links to other websites

We may provide links to third party websites via which are provided solely as a convenience to you and are not operated by us. These linked sites are not under our control and we do not accept responsibility for the conduct of companies linked from this website. MyHouse is not responsible for any of these sites, their content or their usage of your personal information.

Copyright and Trademarks

The MyHouse logo is a registered trademark of MyHouse (AUST) PTY Limited and we may also, on occasions, display other trademarks belonging to third parties. All the material on our website is subject to MyHouse’s copyright or the copyright of its third party licensors. 

Subject to the personal use exception below, users are expressly forbidden from copying or in any way reproducing or transmitting or downloading a copy of this website or all or any of the material contained therein. 

For personal use and personal use only you may download and make hard copies of data relating to products that you have bought or genuinely propose to buy (even if you do not subsequently buy that product or those products). However this permission should not be construed as in any way granting a right to use any logo or trademark or design contained in that material without the express permission of its owner.

You May Not Misuse our website

You may not upload to or in any way amend or deface our website or allow it or cause it to be used for any purpose that is not lawful and you must abide by all applicable laws, regulations and codes of conduct.

In particular, you must not use our website in any way to:

  • Disparage, defame, abuse, harass, stalk, threaten or otherwise offend others including us.
  • Send unsolicited emails or spam as though from or via our website

You must also not use our website in any way to send to others anything that contains viruses, or other computer code, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware.

You will indemnify us if we suffer any loss or damage or incur any costs in connection with your breach of these Terms or any other legal obligation by you or your use of or conduct on our website. These terms also apply to any social networking sites. 

Social Networking Sites

All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of MyHouse or its employees and MyHouse is not responsible for any such content. 

View our Privacy Policy

Advantage Club Terms & Conditions

  • MyHouse Advantage membership is issued by MyHouse (Aust.) Pty Ltd. MyHouse reserves the right to withdraw membership at any time.
  • The MyHouse Advantage Club membership number can be used at all MyHouse stores and at
  • To earn a discount and/or redeem a special offer, the Advantage Club card or number must be presented at the checkout (either in store or online) when requested. Otherwise, the discount and/or special offer cannot be processed properly. (If you have joined online, this process will be automatic).
  • Any discounts and/or special offers associated with the Advantage Club program are not transferable and are not redeemable for cash.
  • The promoter of MyHouse Advantage Club, which is also the owner of the scheme (MyHouse (Aust) Pty Ltd) is located at 8A/11 Lord Street, Botany NSW 2019.
  • By applying for or by being a part of the Advantage Club, the member agrees to be bound by the MyHouse Advantage Club Terms and Conditions as varied from time to time.
  • Advantage Club members do not have to sign up to emails from MyHouse in order to be a member of the Advantage Club loyalty program.
  • Only individuals can apply for Advantage Club membership. A person wishing to apply for an Advantage Club membership must complete and sign the application form and apply at any MyHouse store or at A person may only have one (1) Advantage Club member number. Corporations cannot apply. Cards cannot be held jointly.
  • MyHouse is not responsible for stolen or vouchers associated with the program.
  • Birthday Vouchers are permitted to be used to purchase Gift Cards. The Birthday Voucher code must be the original code that was allocated to your individual email address linked to your Advantage Club membership. Other Birthday Voucher codes will not be accepted. Limit of one Birthday Voucher code per order. Limit of one Birthday Voucher code per person per year.
  • All Advantage Club promotional vouchers and related material remain the property of MyHouse.
  • Any questions regarding the Advantage Club should be referred to MyHouse on (02) 8336 9200 or
  • In case of dispute, the decision of MyHouse shall be final and binding.
  • MyHouse reserves the right to suspend, change or terminate the Advantage Club at any time without prior notice and without liability.